Terms of Use
Effective 15 July 2026 · Version 1.0
These terms govern your use of Draftly — the building-approval workflow tool at www.draftly.info and the Draftly Site Intelligence application. By using Draftly you agree to these terms. Please read the engineering & planning disclaimer (section 5) and the limitation of liability (section 9) carefully.
The essentials
Draftly helps you research a site and prepare a submission — but its outputs are indicative and are not a substitute for a registered engineer, building surveyor or certifier. Planning facts come from official government data and may change; you're responsible for verifying everything and for the accuracy of anything you lodge.
On this page
1. Acceptance of these terms
By accessing or using Draftly you agree to these terms and to our Privacy Policy. If you're using Draftly on behalf of a business, you confirm you're authorised to bind that business. If you don't agree, please don't use the service.
2. What Draftly is
Draftly is an information and workflow tool for Australian building approvals. You enter a property address and Draftly helps you research the site, check the likely approval pathway, size a structure, lay out drawings and assemble a submission pack. Draftly is a software tool — it is not a licensed building practitioner, engineer, surveyor, certifier, lawyer or planning authority, and it does not provide professional advice or issue approvals, permits or certificates.
3. Your account
Some features require you to sign in with Google. You're responsible for keeping your Google account secure and for activity under your Draftly account. Tell us promptly at admin@draftly.info if you suspect unauthorised use.
4. Your content
You keep ownership of everything you enter or upload (addresses, project details, documents, drawings). You grant us a limited licence to host, process and display that content solely to operate the service for you — including having documents you upload read by our automated document-reading provider to extract planning figures (see the Privacy Policy). You're responsible for ensuring you have the right to upload what you upload, and that it doesn't infringe anyone else's rights.
5. Engineering & planning disclaimer
Draftly's outputs are indicative and preliminary. Structural sizing, load checks, connection details, drawings, planning results, approval pathways, setbacks, overlays and submission documents produced by Draftly are guidance to help you prepare — they are not a substitute for, and must not be relied on in place of, assessment and sign-off by a registered or licensed professional: a structural engineer, building surveyor, building certifier, registered surveyor or town planner, as required for your project and jurisdiction.
- Engineering. Member sizes, connections and computations are generated to Australian Standards as a starting point and must be independently verified and certified by a suitably qualified and registered engineer before construction or lodgement.
- Planning facts. Planning information (council, zone, overlays, controls, setbacks, heights) is drawn from official government data sources and is provided without any warranty as to accuracy, completeness or currency. Government data can be out of date, incomplete or subject to change, and site-specific factors may not be captured. Always confirm with the relevant council or a qualified planner.
- Extracted figures. Figures read automatically from documents you upload may contain errors and must be checked against the source document and official data.
- Your responsibility. You are solely responsible for reviewing, verifying and, where required, having a qualified professional certify all outputs, and for the accuracy and completeness of anything you lodge with a council, certifier or authority. Draftly does not lodge on your behalf and does not guarantee any approval outcome.
6. Acceptable use
You agree not to:
- use Draftly for any unlawful purpose or in breach of any applicable law;
- upload content you don't have the right to upload, or that is unlawful, infringing or malicious;
- attempt to break, probe, reverse-engineer, scrape or overload the service or its infrastructure;
- resell or provide the service to third parties except as expressly permitted; or
- misrepresent Draftly's outputs as certified professional advice.
7. Third-party services
Draftly relies on third-party providers (including Google, Supabase, Stripe, Anthropic, Vercel and government data sources) described in our Privacy Policy. Those services are governed by their own terms, and we're not responsible for their acts or omissions. Government data sources are provided by their respective authorities.
8. Billing & subscriptions
Draftly is free to research and design with; payment is required to download, print or plot the finished, council-ready documents. You can pay in either of two ways: (a) a one-off, per-job package — a single payment for the job you're working on, with no renewal and no subscription; or (b) a subscription tier, billed monthly or annually through our payment processor, Stripe, which renews automatically until cancelled. You can cancel a subscription at any time; cancellation stops future renewals and takes effect at the end of the current billing period. Prices are in Australian dollars (AUD) and include GST. Except where required by law (including the Australian Consumer Law), payments already made are non-refundable. We may change prices on reasonable notice; changes to subscription prices apply from the next billing period.
9. Warranties & limitation of liability
Draftly is provided “as is” and “as available”. To the maximum extent permitted by law, we exclude all warranties not expressly stated in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we don't warrant that the service or its outputs will be error-free, uninterrupted, current, complete or fit for lodgement.
Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability can be limited under that law, our liability for a failure to comply with a consumer guarantee is limited (at our option) to re-supplying the service or paying the cost of having it re-supplied.
Subject to the above, to the maximum extent permitted by law: (a) we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, goodwill, or for construction, rectification, delay, rejection or resubmission costs, arising from your use of Draftly or reliance on its outputs; and (b) our total aggregate liability for all claims arising out of or relating to the service is limited to the amount you paid us for the service in the twelve months before the event giving rise to the claim. You remain responsible for obtaining appropriate professional certification and for your lodgement decisions.
10. Intellectual property
Draftly, its software, design and content (excluding your content and third-party data) are owned by us or our licensors. These terms don't transfer any of our intellectual property to you beyond the right to use the service as intended.
11. Suspension & termination
You can stop using Draftly at any time and ask us to delete your data (see the Privacy Policy). We may suspend or terminate access if you breach these terms, or to protect the service or other users. Sections that by their nature should survive termination (including sections 5, 9 and 10) continue to apply.
12. Changes to these terms
We may update these terms from time to time. When we do, we'll change the effective date above and post the revised version here. Your continued use after a change means you accept the updated terms.
13. Governing law
These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.
14. Contact
Draftly is operated by Gavin Adams, trading as Draftly Info (ABN 83 516 439 814), based in Melbourne, Australia. Questions about these terms: admin@draftly.info.